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We love our customers! ...and they love us!
“I had such a great experience at the store today, buying my first bike. Thank you to Steph, Bruce, Tosha and Alexa...I love my bike!”
July 4, 2013 via Facebook
-- Melissa T., Arcata, CA
“My name is Wendy, We rode in from Nampa, Idaho to attend the Redwood Run in
Piercy. We were staying at a campground near there and come Sunday, I couldn't get my forks unlocked and they wanted us out or be towed. Another closer dealership was closed and I called your dealership. Your man Vince went WAY out of his way to make sure we got help and he even did a follow up call. I cannot tell you how much I appreciate that kind of service. Thank you Vince & Redwood Harley-Davidson for awesome customer service. You're a Gold Star in my book.”
June 17, 2013
-- Wendy D., Nampa, ID
“I really just had to write to let you know how much I appreciate all of the help and care that Stephanie and the whole crew gave to me. My new '12 FLHTCU already has over 5k miles on it and is the best purchase of my life. Thank you Redwood Harley-Davidson!”
Sept. 10, 2012
-- Ron B., Laytonville, CA
“Last week while on a road trip with three friends, my headlight died. John, the Service Manager, got the bulb and had a service tech replace it while my friends bought souvenir shirts. I wanted you to know that I really appreciated the kindness.”
-- Jim F., Richmond, CA
“Just a note to say thank you and to commend you on your excellent customer service. We were having some problems with one of our bikes and your staff got us back on the road in no time at all. We were on a 2 week bike trip from Regina, Sask., Canada and we were so grateful that your staff got us back on the road. Your service writer was excellent (initials JPS), showed us where to have lunch and made us feel at home. Thanks again.”
August 24, 2011
-- Roy & Linette S., Regina, Saskatchewan, Canada
“I recently stopped at your dealership on a ride down the coast with my wife. I had a minor concern about my FLHTCI and the service tech I spoke with put me at ease and helped me solve the issue. I live in Washington, but stop at your shop every time I go through Eureka and have found it to be my favorite of all the dealerships I have visited from Washington to California, Missouri, Florida, Nevada, Oregon, Arizona, and Texas. Your staff is friendly, knowledgeable, and your shop is just simply inviting and comfortable. We both wear our zip-up sweatshirt emblazoned with the 'Redwood Harley' logo everywhere we go. Keep up all the great things all of you do and I/we look forward to seeing you again soon.”
August 5, 2011
-- Jeff G., '06 FLHTCI Owner
“The guys out back in Service did an killer job installing my exhaust and seat upgrades. And BIG thanks go out to Jimmy for returning me a wonderfully spotless bike!”
July 9, 2011
-- Cheryl A., Eureka, CA
Redwood Harley-Davidson has a covered trailer equipped to transport motorcycles and can arrange to pick up or drop off your vehicle. We also offer emergency road services during regular business hours, subject to staff and vehicle availability. We serve the area from the Oregon border south to Garberville in southern Humboldt County, and east into Trinity County. Please call the Service Department at 707-444-0111 for road service availability and estimate or to schedule a bike pickup or delivery.
The Service Department can also provide recommendations regarding motorcycle shipment into our out of our local area. Current HOG members are advised to call the toll-free number on the back of your HOG membership card to qualify for covered emergency road services, including towing to the nearest dealership. Road America will work with us to be sure you get the assistance you need.
Unadulterated Eye Candy Powered by Harley-Davidson®
2500 Sixth Street Eureka, California 95501 Located across Highway 101 from Target
PHONE: (707) 444-0111 FAX: (707) 444-8111
Fall Hours - All Departments
Tues. thru Sat.
9 am - 5:30 pm
Sunday & Monday