Articles

“Above and Beyond!”

“I really just had to write to let you know how much I appreciate all of the help and care that Stephanie and the whole crew gave to me. My new '12 FLHTCU already has over 5k miles on it and is the best purchase of my life. Thank you Redwood Harley-Davidson!”

Sept. 10, 2012

-- Ron B., Laytonville, CA

“Thank you for treating my Sportster® so well!”

“The guys out back in Service did an killer job installing my exhaust and seat upgrades.  And BIG thanks go out to Jimmy for returning me a wonderfully spotless bike!”

July 9, 2011

-- Cheryl A., Eureka, CA

“Appreciate the Kindness!”

“Last week while on a road trip with three friends, my headlight died. John, the Service Manager, got the bulb and had a service tech replace it while my friends bought souvenir shirts. I wanted you to know that I really appreciated the kindness.”

Oct. 2012

-- Jim F., Richmond, CA

“Excellent Customer Service!”

“Just a note to say thank you and to commend you on your excellent customer service. We were having some problems with one of our bikes and your staff got us back on the road in no time at all. We were on a 2 week bike trip from Regina, Sask., Canada and we were so grateful that your staff got us back on the road. Your service writer was excellent (initials JPS), showed us where to have lunch and made us feel at home. Thanks again.”

August 24, 2011

-- Roy & Linette S., Regina, Saskatchewan, Canada

“Favorite Dealership!”

“I recently stopped at your dealership on a ride down the coast with my wife. I had a minor concern about my FLHTCI and the service tech I spoke with put me at ease and helped me solve the issue. I live in Washington, but stop at your shop every time I go through Eureka and have found it to be my favorite of all the dealerships I have visited from Washington to California, Missouri, Florida, Nevada, Oregon, Arizona, and Texas. Your staff is friendly, knowledgeable, and your shop is just simply inviting and comfortable. We both wear our zip-up sweatshirt emblazoned with the 'Redwood Harley' logo everywhere we go. Keep up all the great things all of you do and I/we look forward to seeing you again soon.”

August 5, 2011

-- Jeff G., '06 FLHTCI Owner